The basic terms for using MyVATBridge.

1. About the service

MyVATBridge is a software platform designed to help businesses and accountants manage VAT MTD workflows, including VAT client records, VAT return preparation, HMRC connections, and related diagnostics. By using the service, you agree to these terms.

MyVATBridge is operated by Amelia GB Ltd, a company registered in England and Wales (company number 07124049, VAT number GB200830169), with its registered office at 76 High Street, Colliers Wood, London SW19 2BY. References to "we", "us", and "our" in these terms mean Amelia GB Ltd.

2. Your account

• You are responsible for keeping your login credentials confidential.
• You must provide accurate account information and update it when it changes.
• You are responsible for activity performed through your account unless caused by our own fault.

3. VAT and HMRC responsibilities

• You are responsible for checking VAT figures, period keys, and declarations before submission.
• You must only connect HMRC accounts and submit filings where you have the authority to do so.
• Accountant or agent workflows depend on valid HMRC authorisation and any required agent-services access.
• HMRC sandbox and production environments may impose their own validation, availability, throttling, and fraud-prevention rules.

4. No tax or legal advice

MyVATBridge provides software and workflow support. Although the service is operated by Amelia GB Ltd, an accountancy company, using the software does not by itself create an accountant-client engagement. Unless separately agreed in writing, nothing in the platform should be treated as legal, tax, or regulated professional advice.

5. Acceptable use

• Do not use the service for unlawful, fraudulent, or misleading filings.
• Do not attempt to interfere with the platform, bypass security, or access data belonging to other users.
• Do not upload or submit information you are not entitled to use.

6. Availability and changes

We may update, improve, or replace features as the product develops, and we will give reasonable notice of material changes where practical. The service depends on third-party systems such as HMRC, whose availability, validation, and rate limits are outside our control; individual features may be released in a clearly labelled early-access form. We do not promise uninterrupted availability, so please do not leave statutory filings to the last moment.

7. Data and privacy

Your use of MyVATBridge is also governed by the Privacy Policy. You agree that we may process the data needed to operate accounts, maintain audit logs, connect to HMRC, and meet security or compliance obligations.

8. Intellectual property

The software, branding, layout, and platform content of MyVATBridge remain our property or the property of our licensors. These terms do not transfer ownership of the platform to you.

9. Fees and billing

Paid plans and their prices are shown on the Pricing page; prices include VAT. Payments are processed by Stripe, and nothing is charged until you choose a paid plan and complete checkout. Your subscription then renews automatically each billing period until cancelled. You can change plan or cancel at any time by contacting support; cancellation takes effect at the end of the current billing period and you will not be charged again after that.

10. Suspension and termination

We may suspend or restrict access if necessary for security, misuse, legal concerns, unpaid fees, or to protect the service and other users. You may stop using the service at any time.

11. Liability

To the maximum extent permitted by law, the service is provided on an “as available” basis. We do not exclude liability where exclusion is not legally allowed, but we are not promising that the platform will always be error-free, uninterrupted, or suitable for every filing scenario.

You should keep your own copies of working papers, VAT records, and final submissions, and you should review outcomes from HMRC directly where appropriate.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them, except where mandatory consumer law provides otherwise.

13. Contact

Questions about these terms can be sent to [email protected].